Privacy Policy for Symposium AI

Introduction

Welcome to Symposium AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (iOS and Android) and web application (app.symposiumai.app).

Information We Collect

Information You Provide

• Account Information: Email address, display name (optional), and profile photo (optional) when you create an account
• Authentication Data: Login credentials when using email/password authentication
• Social Login Data: Basic profile information from Google or Apple when using social sign-in
• API Keys: Your personal API keys for AI services (see "How We Handle Your Data by Platform" below for storage details)
• User Content: Chat messages and debate topics you create

Information Collected Automatically

• Usage Data: App features used, interaction frequency, and session duration
• Device Information: Device type, operating system version, and app version
• Analytics Data: Crash reports and performance metrics (anonymized)

How We Use Your Information

• Provide and maintain our services
• Authenticate users and personalize the experience
• Process in-app purchases for premium features
• Send important notifications about your account or service changes
• Respond to customer support inquiries
• Monitor and analyze usage patterns to improve our app
• Detect and prevent fraudulent or unauthorized access

How We Handle Your Data by Platform

Our mobile and web applications handle certain data differently to optimize for each platform's security model:

Data Storage and Security

• Account Data: Stored securely in Firebase/Firestore with encryption in transit and at rest
• Chat History: Stored locally on your device unless you explicitly choose to sync with your account
• Security Measures: We implement industry-standard security measures including HTTPS, AES-256 encryption for sensitive data, and secure authentication

Third-Party Services

Our applications interact with third-party services:

• Firebase/Google Cloud: For authentication, data storage, and phone verification for multi-factor authentication
• AI Providers: OpenAI, Anthropic, Google AI, Mistral, Cohere, Together AI, DeepSeek, Perplexity, and xAI (only when you provide API keys)
• Payment Processors:
  • Mobile: Apple App Store and Google Play Store for in-app purchases
  • Web: Stripe for subscription payments
• Google reCAPTCHA: Used on our web application for bot protection during authentication. reCAPTCHA collects hardware and software information and sends it to Google for analysis. See Google's Privacy Policy
• Google Analytics: Used on our web application to understand how users interact with our service. See the "Analytics and Cookies" section below for details and opt-out options

Each AI provider processes data according to their own privacy policies when you use their services through our app.

Analytics and Cookies (Web Application)

Our web application uses cookies and similar technologies to improve your experience:

Essential Storage

• Authentication tokens: Required for keeping you logged in
• Sync preferences: Your cloud sync settings (stored in localStorage)
• Consent preferences: Your cookie consent choices

Analytics (With Your Consent)

With your consent, we use Google Analytics 4 (GA4) to understand how our service is used. We track:

• Help system usage (which topics are viewed, searches performed)
• Feature usage patterns (anonymized)
• Session duration and navigation patterns

Opt-out: You can decline analytics cookies when first visiting our site, or manage your preferences at any time through the cookie settings in our footer. You can also use browser extensions like Google Analytics Opt-out or enable "Do Not Track" in your browser settings.

Your Cookie Choices

When you first visit our web application, we'll ask for your consent before enabling non-essential cookies. You can change your preferences at any time. Note that declining essential cookies may prevent you from using certain features.

Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets (with notice to users)

Your Rights and Choices

• Access: Request a copy of your personal data
• Update: Correct inaccurate or incomplete information
• Delete: Request deletion of your account and associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Anonymous Use: Use the app without creating an account (limited features)

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Data Retention

• Account Data: Retained while your account is active or as needed to provide services
• Anonymous Usage Data: Retained for up to 2 years for analytics
• Deleted Account Data: Removed within 30 days of account deletion request

Contact Us